Best Sellers
The Modern Wellness Approach
Daily Refresh & Renewal
Support everyday relaxation and recharge moments. Thoughtfully designed wellness tools help promote balance, comfort, and consistent self care as part of your daily routine.
Comfort Designed with Precision
Designed with precision and care, our devices support everyday comfort and help promote a balanced, refreshed feeling. Thoughtful innovation meets simple design for a wellness experience you can enjoy consistently over time.
Made for Everyday Use
Wellness is built through consistency. Our products are designed for simple, repeatable use at home, making it easier to support your daily routine and maintain lasting comfort and balance.
Have a question? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
What payments do Lumora accept?
Accepted payment methods include credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, AfterPay.
You can also visit our Blling Terms and Conditions for more information.
How fast is Lumora shipping?
Free shipping is available on all orders within the United States.
Orders are processed Monday through Friday. Orders placed after 5:00 PM EST will begin processing on the next business day.
Order handling typically takes 1–2 business days.
Once shipped, delivery usually takes 6–8 business days, with most orders arriving within 7–10 business days total.
Visit our Shipping Policy for more information
What is Lumora return policy?
Items may be returned within 30 days of delivery. To start a return, please contact our support team at support@buylumora.com, and assistance will be provided.
How can I contact Lumora?
You may contact us at any time.
Store Name: Lumora
Address: 502 West 7th Street, Suite 100, Erie, Pennsylvania 16502, United States
Email: support@buylumora.com
Phone: +12152527135
Customer Support Hours:
Monday to Friday • 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.
What is Lumora’s mission?
Lumora is dedicated to creating thoughtfully designed wellness tools that support comfort, relaxation, and everyday self care. Our focus is on combining modern design with simple functionality to help make wellness part of your daily routine.
What makes Lumora products different?
Lumora products are designed with attention to comfort, ease of use, and consistency. We focus on creating simple, effective tools that fit seamlessly into everyday life without unnecessary complexity.
Where are Lumora products designed?
Lumora products are designed with a focus on quality, usability, and modern wellness needs. Each product is carefully selected and refined to meet our standards for comfort, reliability, and everyday use.
Do you offer free shipping?
Yes, Lumora offers free standard shipping on all orders within the United States. Delivery times may vary depending on your location and order volume.
How can I track my order?
Once your order ships, you will receive a confirmation email with your tracking number. You can use this number to monitor your delivery status at any time.
What if my product arrives damaged or defective?
If your product arrives damaged or defective, please contact our support team within 30 days of delivery. We will work with you to provide a replacement or appropriate solution.